Privacy Policy

OVERVIEW

At Velora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you provide, such as your name, address, email address, and phone number, to process and deliver your order.

When you browse our store, we automatically receive your device's Internet Protocol (IP) address to help us understand your browser, operating system, and improve your shopping experience.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, promotions, and updates.

SECTION 2 - CONSENT

How do we get your consent?

When you provide personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, you consent to our collecting and using that information for those specific purposes.

If we request your personal information for marketing purposes, we will either ask for your explicit consent or provide an opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:

Email: soban0185@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

Your data is stored through Shopify's secure servers, databases, and applications protected by industry-standard security measures.

Payment

If you use a direct payment gateway, Shopify securely processes and stores your payment information according to the Payment Card Industry Data Security Standard (PCI-DSS). Payment information is retained only as long as necessary to complete your transaction.

For more information, please review Shopify's Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by Velora will only collect, use, and disclose your information as necessary to perform the services they provide.

Some third-party providers, such as payment gateways, have their own privacy policies. We encourage you to review those policies before completing a transaction.

Once you leave our website or are redirected to another website or application, this Privacy Policy no longer applies.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption where applicable.

While no method of transmission over the Internet is completely secure, we comply with PCI-DSS requirements and implement generally accepted security standards.

SECTION 7 - COOKIES

Our website uses cookies to improve your browsing experience, remember your shopping cart, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings, although doing so may affect certain website features.

SECTION 8 - AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your country or province of residence, or that you have given consent for any minor dependents to use this website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes become effective immediately upon being posted on this page.

If Velora is acquired or merged with another company, your information may be transferred to the new owners to continue providing our services.

SECTION 10 - TEXT MARKETING

If applicable, by providing your phone number during checkout, you agree that we may send you order updates, abandoned cart reminders, and occasional promotional SMS messages.

You may unsubscribe at any time by replying STOP to any marketing message.

Standard message and data rates may apply.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Velora